We provide technical support and assistance for all of our access control systems. Whether it's training in the installation phase, delivering a replacement part, or expanding an existing system, we're here to help. Our access control systems usually have a lifespan of more than a decade. That is why we take the aspect of customer service seriously and invest in it to ensure that our system meets customer requirements over many years. We have a dedicated phone line for technical support that reflects our customer-centric ethos. We can quickly answer all kinds of technical, product and installation questions. We also offer on-site support if a problem arises that cannot be resolved over the phone.

Training is key to ensuring that the access control systems we supply are working properly. We invest a lot in training that covers a range of areas. For example product, installation, commissioning and troubleshooting, as this avoids a number of complications that can arise during an installation. We have dedicated training managers who provide free training to wholesalers and installers. From our main locations in the UK, Germany and the USA, members of our technical team are available to our customers and provide extensive training.